Enhancing the customer experience
with Microsoft Dynamics-integrated e-commerce
Thursday, September 19, 1:00 PM – 2:00 PM ET
Today’s online marketplace offers unprecedented growth to B2B businesses, with skyrocketing sales projected to reach $4.5 trillion by the year 2021.
But it’s not enough just to launch a website and hope for the best. To truly differentiate your brand in a saturated digital landscape, you need to prioritize customer experience. Customers want autonomy, speed, and transparency. They want to be able to place orders 24 hours a day from anywhere in the world without having to rely on sales staff.
That's why successful B2B businesses choose a Microsoft Dynamics-integrated e-commerce system. The right choice of an ERP-integrated e-commerce solution comes fully loaded with all the tools you need to build a satisfied, loyal customer base.
Join k-eCommerce Solution Engineer Patrick Fusarini September 19 at 1:00 PM EST to discover 5 key benefits of a Dynamics-integrated customer experience.
- How ERP integration minimizes order fulfillment and turnaround times
- Automated pricing and inventory updates with no risk of error
- Why customer self-service options actually improve your team’s customer service
- Single-view client data for optimized service and marketing efforts
- Expanded reach that lets you access new markets without having to hire additional staff
Meet the speaker
Patrick Fusarini Solution Engineer, k-eCommerce
For 3 years, Patrick Fusarini been proactively working with clients to provide solutions tailored to their needs. As a k-eCommerce Solution Engineer, it is his role to understand a company's e-commerce goals and to help provide a strong solution through technical expertise. Patrick’s affinity for problem solving is what drives him to entertain a concern with various solutions to determine the best outcome.