We’re dedicated to your success
Our commitment to your e-commerce success
When you choose k-eCommerce, you’re not just choosing a web store platform. You’re choosing an e-commerce partner, a team of passionate experts who have been helping to build successful online businesses for nearly 20 years.
Our team will be with you every step of the way, because as your partner, your success is our success… it’s literally built into our business model!Find out more
We plan every detail
Right at the beginning of your project, we sit down with you and learn everything we can about your company so that we can tailor our solution to your specific needs and help you build an online channel to expand your business across the web. From concept to launch, a dedicated project manager oversees every aspect of your web store's development and implementation to get you online smoothly and efficiently.
We give you everything you need
Before you open for business, we make sure you know how to set up and run your new e-commerce solution like an expert with extensive one-on-one training. We take you through the entire process, answer all your questions, and accompany you at every step of the journey.
- In-depth, personalized training
- Optional test environment
- Additional training hours available as needed
- K-University videos and recorded training sessions
- Weekly training webinars
Step-by-step knowledge at your fingertips
Consult our Knowledge Base for comprehensive documentation on your e-commerce platform, featuring detailed steps and screen shots showing you how to do everything.
- Comprehensive guide to configuring and operating your solution
- Detailed instructions with images
- ERP-specific documentation
- Detailed version release notes
Your vision is ours
We build a web store that matches your vision. Whether you’re looking for specialized functionality or unique branding, custom development is available for your company’s needs.
- Custom development for specific business requirements
- Custom design for branding and front-end functionality
- Post-deployment customization and modifications
- Pricing tailored to the scope of your project
We’re here when you need us
Our in-house support and service team is on call to answer all your questions, address your concerns, and resolve any issues quickly and courteously.
- Email, chat and phone support
- Swift issue resolution
- Product information
- News and update requests
- User Voice platform for your feedback and suggestions
Microsoft Dynamics and
SAP Business One ready
A fully-functional web store on its own, the k-eCommerce solution comes ready to take your business to the next level through integration with your Microsoft Dynamics or SAP Business One ERP.
Schedule your demo
Come get a first-hand look at what k-eCommerce can do for your business.Schedule a Demo