B2B ECOMMERCE SUCCESS STORIES
Impex Stones
Rock-Solid Integration
“We’re completely satisfied. I don’t believe we could have found better for our needs. The k-eCommerce system is adaptable to the client’s requirements, whether for B2B or B2C.”
Jean-François Dufour, Director of Operations
Background
Since 2007, Impex Stones has sold natural and decorative stones, brick veneer, wall panels, wood siding and more. Today, they sell to 450 retailers across the Maritime Provinces, Quebec and Ontario, working with a network of suppliers in China, Algeria, Italy, India, and all over the world.
- IMPEX STONES
CASE STUDY - DOWNLOAD THE PDF

Challenges
No ERP Integration
Impex Stones’ Shopify website had no integration to their Acomba ERP, forcing their small staff to enter orders manually.
Inefficient Ordering
Order-taking was done by fax and email, which cost the company up to 12 sheets of paper per order.
Lack of Product Data
The website offered no way to display critical product information to their end users.
Solution
Integrating a k-ecommerce web store to their ERP allowed Impex Stones to virtually automate routine activities like order processing, invoicing, and inventory management.
The k-ecommerce solution’s product catalog let the team get their product offering online with beautiful high-quality images, detailed specs, and even instructional videos showing clients how to install and care for their products.
Impex Stones also had specific layout and navigation needs that the k-ecommerce team was able to meet with a custom web store design.
“I could not imagine that in 2019, we would have to use a human resource for data entry.”
Jean-François Dufour, Director of Operations
Benefits

Improved Performance
Impex Stones’ staff can focus on critical business issues while their ERP-integrated platform handles all the time-consuming data-entry work. They’ve reduced their paper consumption by 95%.

Rapid Online Growth
Within two months of launch, nearly half of all new orders were coming through the website.

Bigger Market Reach
With the company’s increasing growth, they plan to expand further into Ontario and the eastern U.S. with major retailers like Home Depot and Lowes.
- Impex Stones
Case study - DOWNLOAD THE PDF
Keep exploring stories like this one
Detroit Speed
Specializes in suspension and chassis components
Dietzgen
Distribution services for digital print media
LorAnn Oils
World-wide supplier of the finest flavorings, essential oils
Want to know their secret?
Want to learn how other businesses like Impex Stones succeed online?
Download Your Free Guide!