Tag Archives: Customer service

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Omnichannel Consultant: The Changing Role of B2B Sales

This article on e-commerce and B2B sales was originally featured in ERP SoftwareBlog. You can read the original article here. E-commerce has changed the face of B2B sales. B2B companies are increasingly adopting online channels as at least an element of their overall business strategy, while a sizable majority of B2B executives consider B2B e-commerce critical to … Continue reading Omnichannel Consultant: The Changing Role of B2B Sales

E-Commerce Customer Service: 4 Reasons Your Online Business Needs It

E-commerce Customer Service: 4 Reasons Your Online Business Needs It

Don’t downsize your customer support team yet. E-commerce customer service is a critical element of doing business online. Here are 4 ways that excellent customer service can take your e-commerce venture to the next level.

what's new September k-eCommerce

What’s New With k-eCommerce

At k-eCommerce, we take pride in our commitment to innovation and our drive for continual development. That’s why our latest release includes several major performance-enhancing features, as well as other improvements and other fixes. Here are some of the highlights!

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Gaining the Competitive Edge in eCommerce, Part 1: Reducing Operational Costs

When a consumer electronics company decided to open a new web store, this meant finding ways to reduce costs to ensure they saw a substantial ROI for their eCommerce investment.

eCommerce RoundUp

eCommerce Roundup: Friday, April 15th, 2016

Being eCommerce-obsessed, we do a lot of reading on the subject. Every week, we track down all the stories we can get our hands on and single out the most interesting, relevant and exciting bits of info on the Web… all so you don’t have to! So just grab yourself a coffee, get comfy, and … Continue reading eCommerce Roundup: Friday, April 15th, 2016

eCommerce RoundUp

eCommerce Roundup: Friday, March 4th, 2016

Being eCommerce-obsessed, we do a lot of reading on the subject. Every week, we track down all the stories we can get our hands on and single out the most interesting, relevant and exciting bits of info on the Web… all so you don’t have to! So just grab yourself a coffee, get comfy, and … Continue reading eCommerce Roundup: Friday, March 4th, 2016

eCommerce RoundUp

eCommerce Roundup: Friday, February 5th, 2016

Being eCommerce obsessed, we do a lot of reading on the subject. Which is why you don’t have to. We’ve gone through as many stories as we could and are bringing the most interesting and relevant ones together here, just for you. Grab yourself a coffee, get comfortable and take a few minutes to read up on the latest news and trends in the eCommerce industry.