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" Thanks to the ease of integration between our Dynamics® AX and k-eCommerce, we were able to offer our customers a high quality, high performance and very robust ecommerce solution in record time and at a very reasonable price. "
Alain Cousineau, IT Vice President |
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" k-eCommerce has streamlined our business processes allowing us to deliver premium customer service without incurring the overhead. Thanks to the customer service cost reductions generated by k-eCommerce, we’ve been able to reallocate resources to our expansion efforts with great success."
Robert Smith, IT and Marketing Manager |
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" With the k-eCommerce solution, we were able to reach out to our endusers and allow them to purchase our products from anywhere, at anytime. The revenues generated by our website significantly exceed our costs, which results in a very positive ROI, thanks in part to the integration with Microsoft Dynamics® GP."
Mitchell Willett, Product Manager |
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" In the first year with k-eCommerce, our website traffic and our shopping cart conversion rate doubled. Web sales accounted for 25 % of overall sales which increased by 15 %. We also noticed a 25% boost of our in-store traffic. Clients were showing up with printouts of our products they found when browsing through our e-commerce site. "
Jacques Laroche, Owner |
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" More customers are ordering more often and the value of their order is greater than before. Ever since
we went online with our webstore, orders and revenues have jumped by 25%. And the link between my k-eCommerce
webstore and my Acomba allows me to manage this growth without the need for a bigger customer service department."
Réal Sauvage, Owner |
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" The k-eCommerce solution surpassed our SEO expectations. The transition from our current shopping cart to the k-eCommerce solution not only maintained our current SEO ranking but improved it after only a few weeks. We’ve measured an increase in traffic and conversion rate. "
Robert Smith, IT and Marketing |
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" MEGAComfort, the InsoleShop and the InsoleDoctor sites have been running with the k-eCommerce solution for three years now with tremendous success. Five stars, all around, for a great company and a great product."
Dr. Kevan Orvitz, CEO and Founder |
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" We have been working with KCentric for the past couple of months and have been completely satisfied with not only their solution but with them as a vendor.
Our project consisted of implementing a shopping cart solution for our dealers (B2B) with total integration to Microsoft Dynamics – Great Plains (ver. 9). Our existing VAR for Microsoft had never had the opportunity to implement such a solution, so we started searching for Microsoft Partners that were involved with ecommerce solutions and came across KCentric.
Having worked with many vendors over the years, Ican truly say it was refreshing to work with Dominique and his team; they were always responsive, understood our business challenges, had an in-depth knowledge of Great Plains, kept the project on task, often went out of their way to resolve any issues, and were extremely responsive; which was greatly appreciated. Our project was implemented on time, and on budget (www.orencostore.com); we currently only have about 300 items online, but will quickly expand to our entire product catalog offering about 7,500 products to our dealers.
At this point, our only regret is that we did not find them sooner! We would highly recommend KCentric. "
Scott J Terrell, IT Business Services Manager
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" The K-eCommerce solution linked to my Acomba allowed me to build a mobile, informed and more efficient sales force. Using an iPad, my sales representative can create orders and access the customer’s profile, their order history and the latest product information without contacting our customer service department. This saves time and money, eliminates ordering mistakes and oversights and allows for a clean and professional service every time. My sales representatives are more efficient and my clients are happier. "
Alain Lachambre, President
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" Regardless of the time, 20% of our customers now order at their convenience, without the need for our customer service. Because k-eCommerce is linked to our Acomba, orders are automatically generated in our accounting system, reducing the work load for our customer service
department. "
Frederick Soares, Marketing Director
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