• Advanced B2B eCommerce

Advanced B2B eCommerce

Integrated in real time to your business process.

A true B2B solution that gives you the best competitive advantages in this increasingly global market.

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24/7 secure customer service

24/7 secure customer service

Your customers will feel right at home as soon as they log in to their personal, secure online account. They will have access to an array of online services that will optimize the time they spend on your web store. This is where they can access all the information they need like prices, stock levels, etc., or quickly place an order anytime, anywhere.

24/7 secure customer service

Each customer is unique

Your customers are unique and they love to be treated as such. Create individual customer profiles for them that include unlimited contacts/users, shipping addresses, price lists, product catalogs, purchase lists, shipping and payment options as well as their sales tax rates. These customized environments will serve your customers' needs and place all the tools they need in one convenient location.

Each customer is unique
Speed-up the ordering process

Speedup the ordering process

Your customers are as busy as you are and don't have any time to spare. Tools like frequently ordered products, scheduled recurring order or the ability to simultaneously manage multiple shopping carts will help them place orders in no time. Customers who already know your products will love the order express grid. They can type, search, paste or upload the products and quantities they want to order instead of browsing through your catalog.

Speedup the ordering process

Tracking orders

Keep the phone lines open for sales calls only! Let your customers access the status of their purchase history with the real-time order tracking dashboard. This secure portal displays orders status, delivery tracking numbers in addition to invoice and RMA information.

Tracking orders
Custom product catalogs

Custom product catalogs

Display the products you want to the customers you want to better meet their demands. Take control of your product offerings by creating an unlimited amount of unique catalogs that can be assign to one or more customers. Great for exclusive offers, niche markets and item specific contracts.

Custom product catalogs

Advanced pricing structures

Your customers are unique; show appreciation for these different groups with targeted pricing. Easily create an unlimited number of discounts, markups and volume price structures that are available for one or more customers.

Advanced pricing structures
Configure your products

Configure your products

Some products come in a variety of sizes, shapes and colors. To create individual product pages for each option would be a lengthy process. Instead, group these items together under one roof and eliminate over populating your search results. Let the customer choose the product that best fits them.

Configure your products

Cross-selling and upselling made easy

Increase the value of each shopping cart when you suggest related products and accessories from your web store. Drive customers to products they may want or need as a complement to their other purchases, but are unaware of. This push will help complete their shopping experience.

Cross-selling and up-selling made easy
Give budget control to your customers

Give budget control to your customers

Provide customers with a tool that will help them better control purchasing and their finances. Allow them to create the rules and authorization workflow they need to meet their spending targets. Put them in control of minimum order totals, ordering frequency, product and shipping destination and more.

Give budget control to your customers

Store locator

Help customers find brick and mortar stores. With this feature, they can pinpoint the closest physical locations where they will be able to buy the products they want; a great way to promote retail locations and help your customers find what they’re looking for and make purchases locally.

Find-a-store
Allow your customer to tie in your process

Allow your customer to tie in your process

Your customers can choose to tie in your process with the help of Ariba PunchOut, SAP Open Catalog Interface (OCI) or by having access to your entire product catalog (with pricing, stock levels, product details) to place their orders. Let them control the way they do business with you through the k-eCommerce Cloud API Web Services.

Allow your customer to tie in your process